Please note, all orders are made to order and for that reason, all orders will be shipped within 5 business days. Custom orders with specific fabrics make take longer to process but will be addressed at time of purchase.

Shipping costs are calculated based on weight and your address. You can choose USPS or UPS during checkout. Orders over $75 before tax, will ship free in the USA!! Tracking will be provided at time of shipment. Once item(s) leave BBB, it is no longer our responsibility. Feel free to contact USPS or UPS for missing or late packages.

For any questions, comments or concerns, please contact us at boutiqueblackbear@gmail.com

Machine wash cold.

Tumble dry low or hand dry.

Tie Dye is recommended to wash separately the first wash.

Due to the custom and made-to-order nature of BBB products, we do NOT offer refunds or cancellations once an order has been placed. We ask that you ensure to spell ALL custom orders as you want them embroidered.

If there is a mistake on my end, then of course I will replace the item once it's returned and reviewed for return eligibility.